Privacy Policy

Last update: 23.11.2024

This Privacy Policy governs the processing of personal data by EduMaestros Ltd (hereinafter “we,” “us,” or “our site”). We strive to ensure reliable protection of your data in accordance with the EU General Data Protection Regulation (GDPR) and applicable national legislation.

1. Data Controller
The Data Controller is:
EduMaestros Ltd
17 Syresham Gardens, Haywards Heath RH16 3LB
Email - info@shakti-rise.com

2. Which Data We Collect
We may collect the following categories of personal data when you visit our website or use our services:
​•​Identification Data: First name, last name, email address, phone number.
​•​Account Data: Login, password (stored in encrypted form), profile settings.
​•​Payment Data: Transaction information (card numbers are usually processed by payment providers and are not stored by us).
​•​Technical Data: IP address, browser type, device information, cookies, data about your navigation on the site.
​•​Communication Data: Messages you send us via contact forms or by email.

3. Purposes and Legal Bases for Data Processing
We process your personal data for the following purposes:
​•​Providing Services and Course Access: Processing data for registration, logging in to your personal account, granting access to materials (legal basis: contract performance).
​•​Customer Support: Responding to your inquiries, contacting technical support (legal basis: contract performance or legitimate interest).
​•​Marketing and Newsletters: Sending updates, information about promotions or events, subject to your consent (legal basis: your consent).
​•​Analytics and Service Improvement: Analyzing user behavior, optimizing content, improving site functionality (legal basis: legitimate interest).
​•​Compliance with the Law: Fulfilling legal obligations, resolving disputes, preventing fraud (legal basis: legal obligation or legitimate interest).

4. Consent and Withdrawal
Where the basis for processing is your consent, you may withdraw it at any time without negative consequences for you. However, withdrawing your consent does not affect the lawfulness of the processing carried out before its withdrawal.

5. Cookies and Similar Technologies
We use cookies to enhance the site’s performance, remember your preferences, and analyze traffic. You can find detailed information in our Cookie Policy. You can manage your cookie settings through your browser’s settings or specific consent banners.

6. Transfer of Data to Third Parties
We may transfer your data to:
​•​Service Providers: Hosting services, payment systems, analytics services, email platforms. They process data according to our instructions and do not use it for their own purposes.
​•​By Law Requirement: We may disclose data in response to lawful requests by government authorities or to protect our rights and interests.

7. Cross-Border Data Transfer
If data transfer outside the EEA (European Economic Area) is necessary, it will only take place where there are appropriate legal mechanisms in place (such as Standard Contractual Clauses, adequacy decisions, or your explicit consent) ensuring a level of data protection comparable to the GDPR requirements.

8. Data Security
We implement technical and organizational measures to protect data against unauthorized access, loss, or alteration. Data access is restricted to authorized personnel, and connections are encrypted during transmission.

9. Data Retention Periods
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or for as long as required by law. After this period, data will be securely deleted or anonymized.
10. Your Rights (GDPR)
You have the right to:
​•Request access to your personal data and obtain a copy of the data we hold.
​•Request rectification of inaccurate or incomplete data.
​•Request erasure of data if it is no longer needed or was processed unlawfully.
​•Restrict or object to processing under certain circumstances.
​•Transfer your data to another controller in a machine-readable format (data portability).
​•Withdraw consent (if the processing was based on consent).

To exercise these rights, please contact us using the details provided above. We will respond to your request within a reasonable timeframe (usually within 30 days).

11. Policy Changes
We may update this Policy to reflect changes in legislation, technology, or site functionality. Updates will be posted on this page with the effective date of the new version.

12. Contact
For any questions about this Privacy Policy or data processing, please contact us at:
Email - info@shakti-rise.com

By continuing to use our site, you confirm that you have reviewed and accept the terms of this Privacy Policy.